Privacy Notice

Who is responsible for your data

HEET Consortium is responsible for personal data collected through heetcivicops.com and its official enquiry channels. For privacy questions or requests, contact info@heetcivicops.com.

Information we collect

When you contact us, we may collect your name, organisation, email address, telephone number, enquiry category and the information you choose to include in your message. Technical information necessary to operate and secure the website may also be processed by the hosting provider.

Why we use it

We use enquiry information to respond to you, route your enquiry to the appropriate HEET contact, protect the website and enquiry channel from misuse, maintain necessary records, and meet applicable legal or regulatory obligations.

Legal grounds

Where applicable, HEET processes personal data on the basis of your consent, its legitimate interests in operating a secure and responsive public enquiry channel, and compliance with legal obligations. We will use personal data only for the purpose for which it was collected or another compatible purpose permitted by law.

Sharing and retention

Access is limited to authorised people and service providers who need it to operate the website or respond to your enquiry. HEET does not sell personal data. Enquiries are retained only for as long as reasonably necessary for correspondence, records, security and applicable legal obligations, then securely deleted or anonymised where appropriate.

Your choices and rights

Subject to applicable law, you may request information about your data, seek correction, object to or restrict certain processing, request deletion or portability where applicable, withdraw consent, and raise a concern with the relevant supervisory authority. Send requests to info@heetcivicops.com.

Cookies and third parties

This website does not currently use advertising or analytics cookies. If non-essential cookies, analytics, embedded services or a third-party form processor are added, this notice and any required consent controls will be updated before they are activated.

Security and updates

HEET uses reasonable organisational and technical measures appropriate to the nature of the information processed. No online system can guarantee absolute security. We may update this notice as the website or legal requirements change; the updated version will be published here with a revised date.